Shipping policy
At The Royal Straps, we're committed to delivering your orders promptly and securely. Please review our shipping policy below for detailed information about delivery times, costs, and procedures.
Shipping Timeframes by Product
We offer different shipping timeframes depending on the product you've ordered:
Rubber Watch Strap: 7-10 Business Days (In stock, ready to ship) Ceramic Watch Strap: Expected End of June - Early July 2026 (Pre-order item)
Processing Time
Orders are processed within 1-2 business days during regular business hours. Once your order is processed and shipped, you will receive a tracking number via email.
Pre-Order Information
Our Ceramic Watch Strap is currently available for pre-order. We are committed to the following:
- Expected arrival: End of June - Early July 2026
- You will receive confirmation of the exact shipping date as soon as it is confirmed
- Pre-orders will ship in the order they were received
- A tracking number will be provided once your pre-order ships
Shipping Methods
We currently offer standard domestic shipping. All orders are shipped with a carrier that provides tracking information.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package. You can use this information to monitor your delivery progress at any time.
Damaged or Lost Items
If your order arrives damaged or is lost during shipping, please contact us immediately with:
- Your order number
- Photos of the damage or packaging
- Tracking information showing the delivery status
We will work with you to resolve the issue promptly, including replacement or refund options as appropriate.
Contact Us
If you have any questions about shipping, your order, or this policy, please don't hesitate to reach out to us:
Website: theroyalstraps.com
We appreciate your business and look forward to getting your new watch strap to you quickly!